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ZAA Professional Development Webinar:"So You Want To Work At The Zoo: Skills to Make your Resume and Interview Stand Out"

  • December 14, 2020
  • 7:45 PM - 9:00 PM
  • virtual

ZAA Professional Development Webinar with Happy Hour

"So You Want To Work At The Zoo: Skills to make your resume and interview stand out"

Advanced registration required: https://zoom.us/webinar/register/WN_ZOfGseaZQwqP0D7Q0bAHYQ
For ZAA members only.  If you are not a member, join today!


  • LynnLee Schmidt, Chief of Connections, Tanganyika Wildlife Park
  • Susan Kleven, Director, Frank Buck Zoo
  • Donald Zeigler, Zoo Manager, Orange County Zoo
  • Jo Luecht-Medlin, Director of Human Resources, San Antonio Zoo

Happy Hour with specialty drink begins at 7:45pm eastern.  Presentation begins at 8:00pm eastern for 30 minutes, followed by a 30 minute Q&A.  Ingredients list will be sent with your registration confirmation.

Learning the nuances of application processes are essential to moving successfully through an application process.  This presentation will include information about the common types of application processes, the recruitment/screening processes, tips to building your application profile of a job description, and keys to successfully moving past the screening processes.

LynnLee Schmidt: As the Chief of Connections at Tanganyika Wildlife Park, LynnLee supports the teams of people who connect the guests with the animals, including education, ambassador animals, encounter stations, experiences, volunteers, interns, and animal training.  She owns Animals Amplified, a consulting company that empowers teams to develop innovative solutions so animals and keepers can find and live their “happy.”  When teams and animals are playing at max volume they captivate guests and make positive change for our planet. Her experience is mostly with big cats, ambassador animals, and training. LynnLee gets excited about big challenges, things that others say can't be done, and she loves to help bridge the gaps between management and frontline staff.

Donald Zeigler: Donald currently serves as the Manager of the Orange County Zoo located in Southern California and has held this position for the past 13 years.  Prior to becoming the OC Zoo Manager, he had served in several positions within the County including Park Ranger, OC Zoo Curator, and OC Zoo Animal Keeper.  Before beginning his career with the County, he spent two years in the Peace Corps serving as a fish agriculture specialist in Gabon, Africa after achieving his Bachelor of Science degree in Biology from Vanguard University of Southern California.

Susan Kleven: A graduate of Moorpark College’s Exotic Animal Training & Management program. Co-founder of Animal Edutainment wildlife education outreach, programs in DFW. Provide “animal support” for many wildlife networks and personalities. September of 2004, Susan became the Director of the Frank Buck Zoo, in Gainesville, Texas. At the time, the zoo was closed for a major expansion which doubled the footprint of the zoo, the animal collection and the staff. Susan successfully navigated the transition from free zoo to fee zoo.  Susan has received extensive FEMA NIMS training for crisis management. In 2009 Susan received recognition from the Army Corps of Engineers and from Borden for the “Single Sensational Act” recognizing the successful evacuation of the Frank Buck Zoo during major and sustained flooding in 2007.  She has served on ZAA’s Crisis Communication committee and is an active member of ZDR3 (Zoo Disaster Response, Rescue & Recovery). Susan is a charter member of the Animal Behavioral Management Alliance (ABMA), a long-time member of the Aquarium & Zoo Association, American Association of Zoo Keepers and the Texas Aquarium & Zoo Educators. Susan was the founding President of the Association of Professional Wildlife Educators. Susan served as the Chairman of ZAA’s first Education Committee.

Jo Luecht-Medlin: Jo serves as a Human Resources Director at San Antonio Zoo, bringing 30 years of zoo experience to the team.  Jo earned a BBA in Human Resource Management from the University of Texas at San Antonio and earned certifications of Senior Professional in Human Resources Management from the Human Resources Certification Institute and Senior Certified Professional from SHRM.  Jo practices servant leadership and empowering people to be successful.  She is an Army veteran and fosters rescue dogs until they find their forever homes, which has been her home on occasion.

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